Terms and Conditions

By using the services of Siyane Clearing & Forwarding Service, clients agree to provide accurate shipment information and cooperate with required documentation procedures.

Service Scope

Our services may include customs clearance, freight forwarding, import handling, export handling, documentation support, cargo coordination and delivery arrangements based on client requirements.

Client Responsibility

Clients are responsible for providing accurate cargo details, commercial invoices, packing lists, permits, certificates and any documents required by customs or relevant authorities.

Quotations and Charges

All quotations are based on available information at the time of request. Final charges may vary depending on cargo type, customs requirements, freight rates, taxes, duties, storage, transport or third-party costs.

Delays and External Factors

Shipment delays may occur due to customs inspections, documentation issues, carrier delays, weather, port congestion, regulatory requirements or other external factors beyond our direct control.

Special Cargo

Live animals, dangerous goods, perishable cargo, quarantine-related shipments and other special cargo categories may require additional documents, approvals and handling procedures.

Limitation of Liability

Siyane Clearing & Forwarding Service will make reasonable efforts to provide reliable support. Liability for losses, delays or additional charges will depend on the service agreement and applicable laws.

Contact

For questions regarding these terms, please contact Siyane Clearing & Forwarding Service directly.